AI salon & spa management software. Simplify
operations.
Grow revenue.

One AI platform for your whole store. Online booking, POS, packages, inventory, staff, analytics and clients in one screen.

As seen in The Peak Magazine · NAS Daily

Backed by the Best

Idle is backed by Microsoft for Startups, Salesforce for Startups, Google for Startups, BLOCK71, Nanyang Technological University (NTU), Action Community for Entrepreneurship (ACE), NVIDIA Inception Program, NTUitive, NUS Enterprise, Enterprise Singapore, Tech Nation.

Microsoft for Startups logoSalesforce for Startups logoGoogle for Startups logoBLOCK71 logoNanyang Technological University (NTU) logoAction Community for Entrepreneurship (ACE) logoNVIDIA Inception Program logoNTUitive logoNUS Enterprise logoEnterprise Singapore logoTech Nation logoMicrosoft for Startups logoSalesforce for Startups logoGoogle for Startups logoBLOCK71 logoNanyang Technological University (NTU) logoAction Community for Entrepreneurship (ACE) logoNVIDIA Inception Program logoNTUitive logoNUS Enterprise logoEnterprise Singapore logoTech Nation logoMicrosoft for Startups logoSalesforce for Startups logoGoogle for Startups logoBLOCK71 logoNanyang Technological University (NTU) logoAction Community for Entrepreneurship (ACE) logoNVIDIA Inception Program logoNTUitive logoNUS Enterprise logoEnterprise Singapore logoTech Nation logoMicrosoft for Startups logoSalesforce for Startups logoGoogle for Startups logoBLOCK71 logoNanyang Technological University (NTU) logoAction Community for Entrepreneurship (ACE) logoNVIDIA Inception Program logoNTUitive logoNUS Enterprise logoEnterprise Singapore logoTech Nation logoMicrosoft for Startups logoSalesforce for Startups logoGoogle for Startups logoBLOCK71 logoNanyang Technological University (NTU) logoAction Community for Entrepreneurship (ACE) logoNVIDIA Inception Program logoNTUitive logoNUS Enterprise logoEnterprise Singapore logoTech Nation logoMicrosoft for Startups logoSalesforce for Startups logoGoogle for Startups logoBLOCK71 logoNanyang Technological University (NTU) logoAction Community for Entrepreneurship (ACE) logoNVIDIA Inception Program logoNTUitive logoNUS Enterprise logoEnterprise Singapore logoTech Nation logo

The right person
for the job.

Every service goes to its assigned staff. No mix-ups, no manual juggling, even for multi-service appointments.

Protect every
appointment.

Take deposits upfront, reduce no-shows, and get paid without the chasing.

Every client
feels special.

AI briefs your team before every appointment, helping them deliver more personal service and stronger relationships.

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Everything in Idle

Built to run your whole business.

The Perfect Staff for Every Appointment

The right person for the job, every time. Assign staff to the services they do.

  • Only qualified staff can be booked, and Idle flags anyone who can't do the service
  • Multi-service visits? Each service goes to a different staff member, sequenced in the right order automatically
  • See who's busy, on break, or off, and exactly when they're free next

Most systems can't do this.

Deposits That Protect Your Revenue

Stop losing money on no-shows.

  • Take a fixed or % deposit on online bookings, and hold a card on file
  • The deposit goes toward the final bill, and the balance is auto-charged at checkout or paid at your POS
  • If they no-show, you keep the deposit, no awkward chasing

No More Waiting for a Room or Chair

Every booking gets the space and gear it needs.

  • Idle auto reserves the rooms, chairs, and equipment each service needs, blocking double-bookings
  • See what's free, busy, or available next from a live operations dashboard
  • Drag and drop services and equipment between spaces in seconds
Coming soon

A WhatsApp Receptionist That Never Sleeps

Replies, books, and follows up 24/7, so you never miss a client.

  • Books, reschedules, and cancels in your real calendar, never double-booking
  • Trained on your store, so it answers and recommends like your own team
  • Speaks in your brand's tone, professional, friendly, laid-back, or Singlish
  • Sends reminders and win-back campaigns on its own
Idle client relationship and AI briefing walkthrough
Genuine Client Relationships, Made Easier

Every client feels remembered, without you having to memorise a thing.

  • Idle tracks every visit, purchase, package, and booking pattern, building each client into a clear profile of customer spend, average ticket, and preferred staff and day, all reachable on WhatsApp in one tap
  • AI briefing before each appointment flags VIPs, retention risks, and opportunities
  • AI Health Score (reliability, visit frequency, package commitment) shows who's loyal, overdue, or drifting
Read more
Idle point-of-sale cart
One POS for Everything

Sell anything: Services, products, packages, and credits all in one checkout.

  • Auto-redeem packages, split payments, add discounts and tips, print branded invoices, and park orders
  • Stripe built in: card, Link, PayNow, PayLah, GrabPay, straight to your bank, no markup fees (Stripe's rate: 3.4% + S$0.50 per domestic card txn, set by Stripe and subject to change)
  • Don't want to connect a terminal? Record any payment method yourself (cash, card, or any custom method)
  • Prefer another terminal like KPay or NETS? We can integrate it as custom work (see pricing)
Read more
Idle package builder with live margin and GST
Know Exactly What Every Package Earns

Don't lose money on your packages.

  • See the true value of every session, credit, or hybrid package: services, products, and free bonuses included
  • Profit, margin, discounts, client savings, and GST shown live as you build
  • GST exemptions on free credits and bonus sessions applied automatically
  • Promo and paid credits tracked separately and deducted in order, each with correct GST
Read more
Idle inventory and stock-count workflow
Stockkeeping but Less Painful

Inventory day, in minutes.

  • Stockkeeping Mode turns a dreaded inventory day into a quick routine
  • Count and fix discrepancies as you go, without closing the shop
  • Retail and in-service stock on separate counters, with thresholds, expiry dates, and a movement log
  • AI restock agent tracks burn rate, predicts run-out, and drafts reorders to your vendor
Read more
Idle staff roles and permissions
Grow Your Team Without Losing Control

Add people, not risk.

  • Staff members can get their own role, permissions, and a secure email login: no shared passwords
  • Decide which pages each role can see and edit, and issue or revoke app access anytime
  • Being bookable and having a login are separate: schedule staff without giving them an account, and give front-desk or accounts login access without ever making them bookable
  • When someone leaves, archive them to keep financial history intact, restore anytime
Read more

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One screen

Your whole salon, on one screen.

No more switching between WhatsApp, calendar, spreadsheet, and POS. Idle puts your bookings, clients, staff, and payments in one live view.

  • Branded booking link for your own site (see pricing)
  • Built-in Stripe payments: card, PayNow, PayLah, GrabPay.
  • Client CRM with an AI briefing before every appointment.
Book a free demo
Bookings · Idle
Clients
idle.sg/main/app/main/bookings
IdleVideoImages
Idle salon management dashboard with calendar view, appointments, and staff schedule
What's coming nextRoadmap
WhatsApp AI ReceptionistSoon

Replies, books, reschedules, and cancels in your tone of voice. 24/7.

AI HR ManagerSoon

Payroll, commissions, and timesheets calculated automatically.

Smart WaitlistsSoon

Auto-fills cancellations from a live waitlist without you lifting a finger.

Gift Cards & LoyaltySoon

Sell gift vouchers and run loyalty programmes directly from Idle.

Roadmap features are indicative and not contractual. Timing, availability, and scope may change.

How it works

The Idle Experience.

01
Clients book themselves

No phone calls. No WhatsApp back-and-forth. Clients book, rebook, and reschedule online whenever they want.

02
Scheduling headaches disappear

Idle automatically assigns the right staff, rooms, and resources, preventing conflicts before they happen.

03
No money slips through the cracks

Deposits, packages, payments, invoices, and outstanding balances are handled automatically from one checkout.

04
Every client feels remembered

Idle remembers every visit, purchase, and preference. AI turns that history into insights that help your team build stronger client relationships.

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Who it's for

Built for every beauty business.

Whether you run a solo nail studio or a multi-staff aesthetic clinic, Idle adapts to how you work. Built for beauty & wellness businesses.

Compare & switch

Already using another platform?

Switching to Idle is simple. We migrate your data, set up your staff, and get you up and running fast.

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Press

As featured in

The Peak Magazine by SPH Media
The Peak Magazine by SPH Media

One platform replacing every salon spreadsheet

Idle brings bookings, staffing, payments, memberships, and inventory into one system, reducing the administrative fragmentation that quietly drains operators.
Read full feature
1/4
Backed & recognised by
Pricing

One flat subscription, with any customisations you need.

How pricing works

Idle is one flat, all-inclusive subscription; every feature included, with no tiers or per-seat fees. When your business needs something bespoke, we scope and tailor it as optional custom work, quoted upfront.

We share pricing on request, during or after a short demo.

Unlimited staffUnlimited bookingsNo commissionNo per-stylist taxNo transaction markup

Save 10% when you pay yearly.

$
Coming Soon

PSG co-funding

Eligible businesses in Singapore may be able to claim co-funding under the Productivity Solutions Grant (PSG), subject to Enterprise Singapore's prevailing rates, eligibility, and approval. →

The Productivity Solutions Grant is administered by Enterprise Singapore; eligibility, funding rates and caps are set by Enterprise Singapore and may change. General information only - not grant or financial advice, and Idle accepts no liability for any reliance on it. Always verify current details at gobusiness.gov.sg.

Ready to run your salon on autopilot?

Built for beauty & wellness businesses. Bookings, scheduling, staff, payments, and AI automation, all in one place.

  • Free 7-day trial
  • No commission
  • About 1-hr setup
  • Built around PDPA
Idle App Image Beauty Business Management
FAQ

Frequently asked questions

Have a question we haven't answered? Email us at [email protected], we usually reply same-day.

Want a guided walkthrough? Book a free demo →

What is Idle salon management software?

Idle is an all-in-one AI platform for beauty and wellness businesses, including hair salons, spas, aesthetic clinics, barbershops, nail and lash studios, and pet groomers.

It replaces paper diaries, WhatsApp threads, and spreadsheets with online booking, an appointment calendar, client CRM, POS, inventory, staff scheduling, and analytics, all connected in real time.

Is Idle suitable for small and solo salons?

Yes. Idle works for solo operators, freelancers, and home-based studios, and scales to multi-staff salons and chains running up to twenty locations.

Start with a free 7-day trial. Self-serve setup takes about an hour, or our team configures and deploys it for you.

How much does Idle cost?

Idle is one flat, all-inclusive subscription: unlimited staff, unlimited bookings, no commission, no per-stylist fees, and no per-transaction markup.

Subscription cost is standard but customisations are scoped to your business and shared on request. Start with a free 7-day trial, see full pricing, or book a demo for a quote.

How does Idle compare to Fresha and other salon software?

Idle is AI-native operations software, so it charges zero commission on your bookings. There are no tiers and you get our software all inclusive with a custom-branded booking link, Stripe card payments, smart resource allocation for staff and rooms, and a client CRM with AI briefings.

We don't want to put your business in a box with rigid structures. We understand every business is fluid and unique and has unique needs and workflows, so we provide detailed customisations and integrations as add ons. Our team handles your data migration, typically within 24 hours. See full comparisons, or book a demo to see Idle on your own setup.

Does Idle work with WhatsApp?

Yes. Share your Idle booking link on WhatsApp and message any client in one tap from their profile.

Coming soon is our 24/7 WhatsApp AI receptionist that answers enquiries and books, reschedules, and cancels appointments in your brand's tone of voice. It sends automated messages and reminders to your customers, so they feel remembered and valued.

Does Idle work for businesses outside Singapore?

Yes. Idle is built Singapore-first but works for beauty and wellness businesses in any English-speaking market. Card payments run through Stripe, which supports businesses in many countries or you can request for a custom terminal integration as well. We provide global timezone & currency support and localised date formatting, and our team can configure the software to fit your market and needs.

Book a demo and we'll confirm the right setup for your market.

How does Idle keep my data secure?

Client data is encrypted and hosted on secure cloud infrastructure, with automated backups, disaster recovery, and role-based access controls. Read our full security notes.

How long does Idle take to set up?

Self-serve setup takes about an hour, depending on how much data you have. Alternatively, our team configures your services, staff, booking link, and branding for you as part of onboarding.

Can I import my existing client data?

Yes. We provide a structured template, then transform and load your clients, services, packages, and appointment history, typically within 24 hours.

Smaller migrations are included with onboarding; larger datasets are priced by volume. See all migration guides.